For watch service centre owners
One system for your entire service centre — intake, bench findings, quotes priced your way, parts ordering, promise dates, and partner updates, without stitching together tools that were never meant for watch repair.
For independent watchmakers, authorized service centres, and multi-location shops serving retail partners. See your workflow and discuss pricing on a demo.
Recorded in Loupe with example repairs.
How it works
One record follows each repair through intake, the bench, the estimate, and payment — with the detail watch service actually needs.
01
Promise dates, assigned work, and overdue jobs in one list — so managers catch delays before a retailer calls angry.
02
Movements, promise dates, manufacturer repairs, warranties, and retailer relationships — every part of the job on one record, not generic tickets with a watch label.
03
Type or dictate what your watchmaker found, and Loupe drafts estimate language customers can read and approve, so they understand the work before they say yes.
Also included
Configure your labour rates, movement services, brand contracts, and retailer terms. Keep the parts, quote, and customer updates on the same repair.
Generate estimates from your labour rates, movement services, parts, and retailer terms, with consistent pricing across the team.
Walk-in and mail-in customers get a link to their repair page with live status and timeline. Retail partners log in to a branded work order list. Both approve quotes and pay online.
Walk-in and mail-in customers get a text and an email from your shop when the job moves, plus reminders when a quote is still waiting. Customers and partners review and approve from their repair page.
Search supplier catalogs from the estimate and batch parts into supplier orders. Movement interchange shows which current movements replace a discontinued calibre.
Also on Loupe
FAQ
Quoting, customer and partner visibility, promise dates, and what to expect on a demo.
Something else? Email us
Type or dictate what your watchmaker found on the bench. Loupe drafts estimate language customers can understand — covering findings like low amplitude, lubrication issues, and recommended service scope. Your team reviews before the estimate goes out. On a demo we walk through it on a live job.
Watch repair software manages each timepiece as one job with brand, model, movement, promise date, quote, and status. Loupe is built for watch service centres with your pricing rules, assigned bench work, and partner or customer status pages.
Yes. Loupe includes quoting built to your labour rates, movement services, parts, brand pricing, and retailer terms — so quotes reflect how your shop actually prices work, not generic line items.
Staff photograph the piece and Loupe drafts intake details for review — brand, model, jewelry type, and repair scope where the images support it. Your team confirms before the job moves on. On a demo we show the workflow for your intake process.
Yes. Customers follow a repair link; retail partners log in to a branded page. Both see progress, timeline, and quote approval. Fewer daily status calls means more bench time for your watchmakers.
Every job has a promise date on the repair list and calendar. Overdue sort shows what is late before a retailer escalates — so you catch risk before it becomes a reputation problem.
We walk through intake, quoting, the repair list, and partner visibility for a watch repair like yours. Then we discuss Core or Team and the setup your shop needs.
See Loupe in your shop
Book a demo and walk through intake, quoting, your repair list, and customer and partner visibility — scoped to your shop.
Book a demoYour repairs. Your questions. A clear next step.
