For watch service centre owners
Most shops stitch together tools that were never meant for watch repair. Loupe brings intake, estimates, parts, promise dates, and partner updates into one place — built around how your service centre actually runs.
Built like a custom system. Priced month to month.
Repair calendar
See promise dates, overdue jobs, and what is still on the bench.
Shop overview
Open repairs, who is working on what, and what is running late.
Repair list
Find any job by number, customer, piece, status, or due date.
May 2026
#29 - 75995
4 work orders
#30 - 76012
9 work orders
#31 - 76024
7 work orders
#32 - 76031
6 work orders
#33 - 76038
12 work orders
#34 - 76044
3 work orders
#35 - 76055
16 work orders
#36 - 76061
10 work orders
#38 - 76078
5 work orders
#922 - 91699
Aurora Service Centre
Carter Watch Studio
Estimate Sent
#40 - 76105
14 work orders
#41 - 76118
9 work orders
#42 - 76132
8 work orders
#43 - 76141
11 work orders
#45 - 76158
15 work orders
#46 - 76164
4 work orders
#47 - 76172
7 work orders
#50 - 76218
6 work orders
#108 - 77201
5 work orders
#51 - 76231
12 work orders
#52 - 76243
11 work orders
#53 - 76254
8 work orders
#54 - 76265
10 work orders
#56 - 76287
4 work orders
#57 - 76298
9 work orders
#58 - 76309
13 work orders
#59 - 76320
5 work orders
Overview
Here's what needs attention.
All Work Orders
1,987
Estimate Approved
27
Estimate Sent
98
Overdue
0
Work order states
Work Orders
Track and manage work orders from intake to completion.
All Work Orders
1,987
Received
1,421
Estimate Approved
27
Estimate Sent
98
Overdue
0
1989
41961
Premium Jewelers
info@premiumjewelers.com
Rolex SUPERLATIVE
—
1988
13492634
The Watch House
support@thewatchhouse.com
Montblanc M7260
Jun 10, 2026
Showing 63 of 1987 work orders
Most service centres force tools that were never built for watch repair — or pay tens of thousands for something custom that still does not fit.
01
Most shops stitch together jewelry POS, spreadsheets, QuickBooks, and email. Each tool handles one slice — none understands movements, promise dates, or how your bench prices work. You adapt your shop to the tools instead of the other way around.
02
Customers call. Retailers email. Your front desk walks to the back room to ask again. Every interruption costs bench time — and the answer you give is sometimes already wrong.
03
A watchmaker writes amplitude, beat error, and escapement contamination. The customer reads it and has no idea what it means. Estimates sit waiting while staff rewrite the same explanation by hand.
Loupe replaces the stitched-together stack with one place to run your service centre — built like a custom system, priced month to month.
How shops run today
With Loupe
The problem is not diagnosing the watch. It is explaining the diagnosis in a way the customer understands and approves. Loupe bridges that gap.
Technician notes
Amplitude: 185° Beat error: 2.8 ms Low power reserve Dry lubrication detected
Loupe draft for your customer
During testing, we found that the internal movement is not operating within manufacturer specifications. The watch is producing low amplitude readings, indicating excessive friction within the movement. This is commonly caused by aging lubricants that have dried out over time. We also detected irregular timing performance that may affect the watch's accuracy and reliability. A complete service is recommended to disassemble, clean, inspect, lubricate, and regulate the movement to restore proper operation.
Type or dictate what your watchmaker found on the bench, and Loupe drafts estimate notes your customers can read and approve — without rewriting the same explanation every time.
See it on a demoLoupe connects the piece on the bench, the quote, customer and partner repair pages, automated updates, and the promise date — so everyone is looking at the same job.
Repair record
LiveOne job holds the piece, the bench work, the retail partner, the quote, and the promise date your team committed to.
Tech
Assigned
Medium
Priority
3
Attachments
Repair list
All jobs, quote status, and what is overdue
Intake
Customer, piece, repair number, and status
Quote
Your pricing rules and parts
Photos
Upload files, take photos, keep proof
Parts orders
Assign supplier and draft orders
Every repair — drop-off details, inspection notes, quote, and photos — stays on one job. No more hunting across paper, email, and camera rolls.
Built into Loupe
Summary → intake → estimate → photos
Labour rates, brand pricing, parts, and retailer terms in one quote — built to your standards, not generic line items rebuilt every time.
Built into Loupe
Your pricing rules, parts, and one-click quotes
Walk-in and mail-in customers get their own repair page with live status, timeline, and progress updates. Retail partners log in to a branded work order list with the same detail view. Both approve quotes and pay online — without calling your front desk.
Built into Loupe
Live timeline, quote approval, online payment
Promise dates, assigned work, and overdue jobs in one repair list — so owners and managers see the same picture the bench is working from.
1,987
All
27
Approved
0
Overdue
Built into Loupe
All repairs, quote status, and overdue sort
Watch repairs, jewelry repairs, and jobs from retail partners all run through the same system — with the right details for each.
Watch repair software
Brand, model, serial number, movement, quotes, and parts stay on the same job — from drop-off through pickup.
Learn more about watch repair softwareWatch repair software
Live job view
1966
Job #
Quote
Ready
Parts
Ordered
Loupe is built for repair shops — faster intake, consistent quoting, repair pages for customers and partners, branded emails, and a repair list everyone can trust.
Up to 75%
faster intake
Snap a photo at the counter and Loupe drafts the intake details for your team to review — less retyping before the job moves on.
Seconds
to generate quotes
Quotes pull from your labour rates, parts pricing, and retailer terms — no rebuilding in a spreadsheet.
50%
faster quote responses
Branded emails and automatic reminders when quotes are ready — customers and partners approve sooner, with less front-desk chasing.
Fewer
daily status calls
Repair pages with live updates plus status emails replace the morning phone and email chase.
Built for repair shops
Watch repair, jewelry repair, and jobs from retail partners — not a generic ticketing system with a watch skin.
Repair pages with live updates
Customers and retail partners each get a repair page — timeline, status, photos, quote approval, and payment under your shop name.
Branded emails and reminders
Loupe sends status emails from your shop when jobs move — plus reminders when a quote is still waiting. Less manual follow-up at the front desk.
What you will see on a demo
“I don't need another system that wasn't built for watch repair. I need every job — and every retailer — on the same page as my bench.”
What service centre owners tell us — Loupe is for shops built on trust, precision, and repairs that take weeks, not minutes.
Book a 30-minute demoIntake
Photos and repair details on one job — snap a photo to draft the fields
Quote
Your pricing rules, then a branded email when the quote is ready
Repair page
Customers and partners see live progress, approve quotes, and pay online
Reminders
Automatic follow-ups until the quote is approved — typically half the response time
We do not publish one-size-fits-all rates — every shop differs by locations, users, retailer volume, and migration. The tiers below show where you fit; your quote is scoped during a 30-minute demo.
1 location · moving off paper
For independent shops replacing spreadsheets with one repair record, a repair list everyone can see, and customer status links.
Partners · online payment · your pricing
For growing shops serving retail partners and walk-in customers — online quote approval, payment collection, and consistent quoting across the team.
Multi-location · retail groups
For service groups running the same standards across locations, with multi-store retail partners and shared reporting.
How your quote is scoped — no surprise fees
We walk your workflow live on the demo, then quote based on the factors below. Most shops start with intake, queue, and estimates in the first few weeks.
Fit, pricing, repair pages, emails and reminders, payments, and what Loupe includes today.
Your watchmaker types or dictates what they found on the bench. Loupe drafts estimate notes in language customers can read and approve — covering findings like low amplitude, lubrication issues, and recommended service. Your team reviews before sending. Fewer declined quotes, less rewriting at the front desk.
Ready to run repairs without the chaos
Book a 30-minute demo and walk through intake, quoting, customer and partner visibility, and your repair list — scoped to how your shop actually runs.
Your shop stays the name on the paperwork
Loupe runs behind the scenes. Customers and retailers still deal with your service centre.
A repair page for every customer and partner
Walk-in customers get a link to their repair page. Retail partners log in to theirs. Both see live status, timeline, and progress — and can approve quotes and pay without calling your front desk.
Branded emails and quote reminders
Loupe emails customers and partners when status changes — and sends reminders when a quote is still waiting. Shops using this workflow typically cut quote response time in half.
Collect payment when they approve the quote
When a customer or partner accepts a quote, they can pay online — a deposit, the full amount, or the remaining balance later.
