Repair pages under your brand
Customers and retail partners each get a repair page with live status, timeline, and progress updates — under your shop name, not Loupe's.
Retailer repair portal
Customer and partner visibility your shop can stand behind.
Walk-in and mail-in customers get a repair link. Retail partners get a branded login. Both see live status, approve or decline quotes, and pay online — under your service centre name, not Loupe's.
For service centres serving walk-in customers, mail-in repairs, retail chains, boutiques, and multi-store partners.
Stop answering the same status call every morning.
When customers and partners check online instead of phoning, your bench stays calm and your front desk stops repeating the same answers.
Branded emails and quote reminders
Status emails from your shop when jobs move — plus automatic reminders when a quote is still waiting. Shops typically cut quote response time in half.
Approve quotes online
Partners accept or decline quotes on the page — no more reply-all email threads or disputed verbal approvals.
Collect payment on approval
When a customer or partner approves a quote, they can pay online — deposit, full amount, or the remaining balance — improving cash flow and cutting phone follow-up.
Multi-store partners in one place
Onboard users, billing, and invites across a retail group — so partners with many locations see all their jobs consistently.
Partners pull their own reports
Retail groups download their own reports for account reviews — less manual reporting for your front desk before quarterly check-ins.
Your shop stays the issuer
Loupe runs the software. Your service centre remains the name on repairs and certificates — that line stays clear in the product.
Retailer repair portal — common questions
Customer links, partner login, quote approval, online payment, and what to expect on a demo.
A retailer repair portal is a branded login where partner stores track submitted repairs, view timelines, approve quotes, and pay online — under your service centre brand. Walk-in and mail-in customers get the same approval and payment experience through a private repair link, without needing a portal account.
Give customers and partners visibility. Keep your bench calm.
Book a 30-minute demo and see customer links, partner login, quote approval, online payment, and reporting — scoped to your shop.
Book a 30-minute demo