Jewelry repair software

Every piece documented. Every quote consistent.

Manage ring sizing, restoration, and stone work with jewelry-specific intake, shop pricing, and photos. Keep customers informed from the counter to pickup.

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For jewelry repair counters, bench jewelers, and shops handling both daily wear and heirloom restoration.

Jewelry intake for an engagement ring with piece family, jewelry type, the customer’s sizing request, and ring sizing and prong retipping repair types

Watch and jewelry intake
Your shop’s pricing rules
Customer pages under your brand

How it works

Jewelry repair deserves more than spreadsheets.

Loupe treats every ring, chain, and heirloom as one job with a full history — intake, bench work, customer updates, and pickup.

Before-and-after photos on the job

Photos and camera capture with history on the same repair — documentation stays tied to the job for liability and trust.

Upload photos or capture them at the counter
Each photo time-stamped with who added it
The record travels with the piece from intake to pickup

Engagement ring repair with its intake photo, upload time, and who added it

A repair page customers can check anytime

Walk-in and mail-in clients follow a link to their repair page — live status, timeline, and quote approval — fewer "is it ready?" calls during peak season.

Live status and timeline on one link
Quote approval and online payment
Status emails from your shop when the job moves

Customer repair link on a phone showing the estimate total and deposit or full payment options

Keep every retail partner in the loop

Walk-in customers get a repair link. Retail partners get a branded login. Both see timeline, quote approval, and online payment — one system for every repair type.

Retail partners see every piece they have sent you
Photos and status on each job in their list
Watch and jewelry repairs in one system

Retailer portal showing a partner's work orders with photos, status, and estimates

Also included

Built for the jewelry counter and bench.

Intake, pricing, and customer updates shaped around rings, chains, settings, and restoration work.

Intake built for jewelry

Piece type, metal, size, and repair type captured up front — so associates record what the bench actually needs.

Ring sizing quotes your way

Sizing quotes follow your shop pricing and metal rules — consistent across associates and bench jewelers.

Templates for common jobs

Sizing, chain repair, setting, and restoration follow a structured scope on intake — so nothing gets missed.

Branded emails when status changes

Loupe emails customers from your shop when jobs move or quotes are ready — with reminders until they approve. Less front-desk chasing during peak season.

Also on Loupe

One system for the work your shop takes on.

Watch service centres

Movements, brand contracts, parts, and promise dates, built around the watch bench.

Watch repair software →

Customers and retail partners

Branded repair pages for progress, estimate approval, and online payment.

Retailer repair portal →

FAQ

Jewelry repair software — common questions

Ring sizing, metals, customer links, and how Loupe fits jewelry repair workflows.

Something else? Email us

No. Loupe includes jewelry-specific intake with piece types, metal, sizing fields, ring sizing quotes, and metal context — alongside the same job workflow watch shops use.

Loupe includes ring sizing quotes informed by metal type. Your team configures how your shop prices sizing and restoration so quotes stay consistent across associates and bench jewelers.

Yes. Walk-in and mail-in clients get a simple link to view status, quotes, and completion — without your front counter repeating the same answers.

Photos and camera capture live on the job with history. Before-and-after documentation stays tied to the repair for liability, insurance, and customer confidence.

We walk through jewelry intake, sizing quotes, photos, and customer updates for a repair like yours. Then we discuss Core or Team and the setup your shop needs.

See Loupe in your shop

See jewelry repair software built for your counter and bench.

Book a demo and walk through jewelry intake, sizing quotes, photos, and customer updates — scoped to your shop.

Book a demo

Your repairs. Your questions. A clear next step.